ServiceNow Developer

Remote
Full Time
Experienced


                                                          ServiceNow Developer
                                                           Reston, VA / Remote

Intact Technology is seeking exceptional technologists to develop, implement, integrate, manage, and administer ServiceNow solutions for large enterprise customers. US Citizenship Required.

The ideal candidate will enjoy a fast-paced culture that promotes the development of new ideas in an innovative environment. This candidate must be customer focused, have excellent time management, communication, leadership, and follow-up skills.

Intact Culture:

Intact is committed to customer success, employee satisfaction, and making the world a better place. Our culture thrives on individuality, independence, autonomy, and empowerment. We promote a healthy work/life balance full of flexibility to spend time with your family and cultivate your unique personal hobbies and interests. (We can’t wait to learn about yours!)

We know that our people are our most valuable resource; therefore, we demonstrate an authentic interest in the well-being of our employees. This is evident not only in the way we handle remote work and time off, but also in the personal and thoughtful questions we ask, and the personal development goals we help employees achieve. Intact is committed to providing the highest level of service to its customers, and we know that begins with employees who feel valued and fulfilled. We take pride in creating a positive workplace and experience for our employees and have been named a Washington Post Top Workplace in 2016, 2017, 2018, 2019, 2021, 2022 and 2023. We really care about you, and we really mean it! 

Visit our team page, if you’d like to see what other employees are saying.

Duties & Responsibilities:

  • Implement core configuration user stories with some guidance.
  • User stories could cover service catalog, catalog items/record producers, knowledge bases/knowledge articles, notifications, assignment rules using advanced work assignment, and Service Level Agreement (SLA) configurations and workflows.
  • Implement reports and dashboards.
  • Execute unit testing to ensure that implemented user stories meet acceptance criteria.
  • Conduct peer reviews of other developer’s user stories.
  • Provide technical documentation as required.
  • Ensure all ServiceNow certifications are kept current with new releases.

Required Qualifications:
  • 1+ year of experience with implementing major ServiceNow modules/applications.
  • Solid understanding of the ServiceNow platform, including administration and configuration.
  • Familiarity with JavaScript.
  • Experience with Agile and Scrum methodologies, actively participating in the software development life cycle (SDLC).
  • Customer-focused with excellent time management, communication, and follow-up skills.
  • Possession of ServiceNow Certified System Administrator (CSA), and or ServiceNow Certified Application Developer (CAD) strongly preferred.
  • Complete 1 Certified Implementation Specialist (CIS) certification within 6 months of hire
Intact Technology’s Talent Vision: All for One, One for All!
  • We are stakeholders in our customer’s success. Do it well or not at all!
  • We are super passionate about delivering the best outcomes for our customers.
  • Our people are doers, makers, creators, thinkers and creative problem solvers.
  • Our culture thrives on individuality, independence, autonomy and empowerment.
  • We encourage a healthy work/life balance.

Exceptional benefits for exceptional performers:
  • Ongoing personal and professional development
  • Unlimited paid time away from work to go on adventures, relax, or recover, plus 12 paid holiday
  • Company holiday closure December 25th – January 1st
  • Premium healthcare plans, Medical, Dental, Vision including HSA and FSA options
  • Qualified 401k Program
  • Virtual happy hours and other team building events
  • Wellness Clubs that cater to different interests


Intact Technology is an Affirmative Action Employer and is committed to providing equal employment opportunities without regard to an individual’s race, color, religion, age, gender identification, sexual orientation, veteran status, national origin, or disability.





 

Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*